O.U.C.H.
Responding to Children with Challenging Behaviors

  1. My Other Hat
  2. Introduction
  3. What are you thinking?
  4. Is it a disability?
  5. Look at all it takes
  6. Say OUCH
  7. Observe
  8. Understand
  9. Change
  10. Help
  11. Heartbreak Graph
  12. Strategies
  13. Resources
  14. Download complete article (pdf)

“O.U.C.H!” – Observe, Understand, Change, Help:
Responding to Children with Challenging Behaviors

by Kirsten Haugen
for the World Forum on Early Care and Education, Montreal, Canada, 2005.

Across our wonderful diversity of cultures, communities, schools and families, most children misbehave some of the time. Most children also respond to our rules and expectations most of the time – sooner or later, more or less as we hope – to an assortment of instructions, reminders, modeling, stories, distraction, praise, rewards, encouragement, reasoning, consequences, even threats or punishments. Some children, however, exhibit more challenging behavior.

A behavior is challenging when it is:

  • persistent or chronic
  • disruptive for the child and others
  • possibly threatening or hurtful
  • not responsive to conventional strategies.